Click & Collect Infomation
Shop thousands of products online at Selhurst Timber and save time with our free within 1 Hour click and collect service. Find Your local Selhurst Timber here!
What is Click & Collect?
Click & Collect allows you to order online and collect your items from a local branch instead of having them delivered.
Is Click & Collect free?
Yes – Click & Collect is completely free on all orders.
How do I place a Click & Collect order?
Add items to your basket
Select Click & Collect at checkout
Choose your preferred branch
Complete your order
How long does Click & Collect take?
Any Order with the stock in stock will be ready within 1 hour of placing the order. Place your order Before 5 the day before for your order to be ready first thing for you!
Can I collect on the same day?
Yes
Same-day collection will be available for all in stock items
How will I know when my order is ready?
We’ll notify you via email or SMS once your order is ready for collection.
What do I need to bring to collect my order?
Please bring:
• Your order confirmation
Can someone else collect on my behalf?
Yes – just provide:
• Their name at checkout
• Order confirmation
How long will you hold my order?
Orders are usually held for 2 day.
After this, the order may be cancelled and refunded.
Can I change my collection branch?
Once ordered, branch changes may not be possible.
Please contact customer service or the branch as soon as possible.
Can I return Click & Collect items?
Yes – standard returns policy applies.